Privacy Policy

Xmasdeco respects the privacy of all users of Xmasdeco and ensures that personal details and information provided is used in strictest confidence. We use these details to ensure your order is processed as fast and easy as possible. For any other use we will only do so with your consent. Xmasdeco will never sell your personal details to others and will only share necessary information to those involved with your order, such as the delivery company.

Use of your personal details

Xmasdeco uses the provided information by its customers to do the following:
1. When you place an order, we request your name, email address, delivery address and billing address so as to process your order and delivery and to keep you informed about the process of your order.

2. To make shopping at Xmasdeco as easy as possible, we store – with your permission – your personal details and your order information. We do so to serve you better and to personalize our website. We keep this data in our system for an indefinite period and can be immediately removed on request.

3. We use your email address to inform you about the development of our website and special offers. If you do no not want to receive such email notifications anymore, please unsubscribe yourself via one of the received emails.

4. When you place an order on the Xmasdeco site, we store – if needed – your personal details on a secure server. If desired, you can create an account. You will receive a notification with your username and password with your first order so there is no need to complete your name, address, telephone number, email address and address details for future orders. Creating this account is entirely free of obligation. You can also place an order without an account.

5. Information about the use of our site and the feedback received from our visitors and customers will enable us to further professionalize and develop our website.

6. In case you respond to a special offer or contest, we will ask for your name, address and email address. We use this personal information to carry out the special offer or contest and track the response to our special offers and to inform the prize winner(s).

Xmasdeco will never sell your personal details

Xmasdeco will never sell your personal details to others or a third party and your personal information will only be shared with others that are responsible for the delivery of your order. Our employees and Xmasdeco third parties are obliged to respect the privacy of your personal details.

Cookies

Cookies are small text based files that are stored on your computer via your browser. Xmasdeco uses cookies to recognize you during future visits to our website. Xmasdeco only uses cookies to recognize you as a repeat visitor to our website and to assist a running order and/or payment. If you do not want to receive cookies whilst shopping with Xmasdeco, please program your browser accordingly. However, deactivating cookies in your browser can result in the malfunctioning of our web-shop.

Questions

If you have questions about the Privacy Policy of Xmasdeco, please contact us. Our customer service team will be happy to assist if you require information about your personal details or if you want to change them. In case of changes of our Privacy Policy, please review this page as it will contain the most up to date information.

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Due to continuous production and logistics challenges in 2022 and 2023, we cannot guarantee the delivery and support in the way you can- and are entitled to- expect from us. Therefore, we are currently unable to deliver our Xmasdeco collection during the 2023 season but please leave your email to get a notification as soon as we can do so again.

If you have any queries or need other support, email us at
support@xmasdeco.com

Wishing you a wonderful Festive Season,

The Xmasdeco team